Douglas Hanna is the CEO of A Small Orange, a provider of high quality shared, VPS, reseller, and dedicated web hosting. As CEO, Douglas leads the company’s management team and is directly responsible for the company’s finance, product and business development, and M&A activities. He is also responsible for HostNine and SEO Web Hosting, two companies that A Small Orange acquired in November 2010. Before joining A Small Orange in March 2010, Douglas was the Customer Service Manager at HostGator.com LLC, a world leading web hosting company with more than 225,000 customers. At HostGator, he was responsible for customer service and customer service operations, as well as corporate communications and public relations.
In addition to working in the web hosting industry,Doug has spent some time writing about customer service and the customer service experience at Service Untitled, a blog he started in 2006. He has also worked for Automattic, the very cool company behind WordPress.com.
Organization: A Small Orange
WordCamp Raleigh 2012 Session: The Secrets of Web Hosting without the BS
